It takes between 3 to 4 weeks on average but it may take longer, just depends on the type of repair your watch will require. We will let your know accurate time-frame prior to starting the repair order.
Yes, all parts are used to repair your watch are genuine parts (OEM).
Darbini guarantees the proper functioning of its watches for a period of five years from the date of repair. The Darbini Watch Repair guarantee excludes normal wear-and-tear (notably the wear-and-tear of non-metal bracelets and straps), loss, theft, or damage due to misuse. The substitution of components with, or the addition of, components or accessories not
Yes, our shipping labels are insured up to $100,000.00 USD.
A complete overhaul includes the complete disassembly of the watch case, bracelet, and movement. The case and bracelet are ultrasonically cleaned, polished, and refinished. The process removes scuff marks and scratches . The movement is ultrasonically cleaned, and then reassembled using recommended lubricants. Proper lubrication is an acquired skill of the watchmaker, achieved through years
Once we receive your watch, we will carefully examine the condition and if there are any abnormalities, we will provide you with a detailed estimate in writing for your review. You will have the option to approve or decline our proposed repairs. Once approved we will start process immediately. If you decline, we will simply
